Technology Director of Cloud and Infrastructure
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Technology Director of Cloud and Infrastructure

King of Prussia, PA

Recovery Centers of America

Recovery Centers of America (RCA) was created in pursuit of one goal: Help 1 million patients achieve a full life of recovery by providing evidence-based alcohol and drug addiction treatment, as well as eating disorder treatment. We believe patients who are treated well get well sooner, which is why we treat every patient with dignity, discretion, and respect.
We’re on a mission to deliver the highest-quality, most affordable, and most accessible addiction treatment available. More importantly, we’re on a mission to save lives. We provide our patients with a complete continuum of care including medically-monitored detoxification, residential inpatient, intensive outpatient (IOP), partial hospitalization (PHP) and general outpatient (GOP) – offered both in-person and via telehealth – as well as a variety of free community support meetings at our neighborhood-based centers for addiction treatment.

Summary

Recovery Centers of America (RCA) is seeking a master of cloud-native technology and techniques to take direct ownership of strategy, execution, and daily operations. Reporting to the Chief Information Officer, the Technology Director of Cloud and Infrastructure will ensure that RCA has the necessary resources to execute their ambitious growth plans with the on-time delivery of IT projects. The Technology Director of Cloud and Infrastructure is responsible for growing and managing a team of systems and network engineers to implement and operate new technology and applications. This role is expected to be "hands-on" and will work collaboratively with the other peer leaders in assigned business areas, both within IT and our Business Unit partners.

Responsibilities

  • Lead all aspects of technology infrastructure engineering, operations, and management of on-prem and cloud-based production systems to ensure availability, performance, and scalability
  • Manage, innovate, and create new processes, automation, and tooling that continuously improve our product and services' availability, scalability, latency, and efficiency
  • Define strategy, processes, and procedures for 24x7 site reliability, run books, escalation workflows, production incident resolution, and disaster recovery plans
  • Ownership of all Cloud, Network, Virtualization. Server, Datacenter, Microsoft 365, and related enterprise computing software (Mimecast, Cisco ISE, Duo, etc.)
  • Responsible for all Microsoft services, including AD, DNS, DHCP scopes, etc.
  • Develop a systems and network engineers' team to deliver unparalleled availability and secure computing to the RCA enterprise
  • Oversee budgeting for technology infrastructure and cloud computing
  • Information Security
  • Research technological solutions to problems and technical opportunities
  • Demonstrate strong leadership skills by mentoring, coaching, and giving timely, accurate feedback to employees for development purposes

Qualifications

  • BS in Life Sciences, Engineering, or IT related discipline/applicable work experience
  • 10+ years of experience regulated industry
  • Experience in leading or managing teams
  • Strong Incident Management, Troubleshooting, and Root Cause
  • Proficient in Information Security, preferably in a healthcare environment.

Compensation: TBD

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