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Customer Service Agent -Call Center

Swedesboro, NJ

Laborocity is a modern job recruiting and staffing company for a digital first world. Our app-based, job placement and management tool is a forward-looking, real-time approach to precisely matching ideal candidates with open positions.

Our mission is simple and grounded in three tenets - humanize the process, simplify the experience, and empower the people.

Behind the tech is a passionate tribe and awesome team aka our greatest asset and secret sauce. We think critically, search for actionable insights, and are driven by a belief in what else and why not.

Hiring for qualified and reliable Customer Service Agents! The candidate would be required to answer incoming calls from various clients regarding rewards and product information. The candidate will be required to review the account in detail, provide the customer with the correct and accurate information. This position is Monday through Friday from 8:30am to 5:00pm located conveniently in Southern New Jersey.

Responsibilities Include:
• Review all account details thoroughly and provide accurate information
• Answer a minimum of 85 calls daily
• Open tickets if required, accurately and quickly
• Multi task (talk and type at the same time)
• Receive inbound calls
• Data Entry
• Work with Dual Monitors

Call Center experience preferred!
Microsoft applications such as Word and Excel may be required

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