Recovery Centers of America (RCA) was created in pursuit of one goal: Help 1 million patients achieve a full life of recovery by providing evidence-based alcohol and drug addiction treatment, as well as eating disorder treatment. We believe patients who are treated well get well sooner, which is why we treat every patient with dignity, discretion, and respect.
We’re on a mission to deliver the highest-quality, most affordable, and most accessible addiction treatment available. More importantly, we’re on a mission to save lives. We provide our patients with a complete continuum of care including medically-monitored detoxification, residential inpatient, intensive outpatient (IOP), partial hospitalization (PHP) and general outpatient (GOP) – offered both in-person and via telehealth – as well as a variety of free community support meetings at our neighborhood-based centers for addiction treatment.
The Outpatient Assessor conducts assessments primarily via telehealth, face to face if needed, to determine proper level of care for substance abuse and mental health programs. This individual acts both as a liaison between the prospective client and designated OP office to ensure warm hand off between levels of care as well as the clinical first contact for outside referrals. original Outpatient clients.
Support collaboration and communication with RCA inpatient staff and RCA outpatient staff for scheduling stepdown assessments.
Work with Mission Center personnel for the Intake, Assessment and scheduling of new clients Outpatients.
Schedules clients and ensures financial responsibilities are reviewed.
Help clients create individualized treatment plan goals and objectives within designated timeframes.
Updates assessment trackers daily and communicates any noticeable trends to supervisor.
Work collectively with the clinical team to engage, educate, and coordinate client care with the client, their identified supports, and community providers to ensure all services prescribed are implemented.
Actively participate in the development and assessment of individual treatment and service plans.
Completes intake Biopsychosocial Assessments, including all electronic forms required by RCA and/or third-party payors.
Evaluates clients’ mental and physical health, addiction severity, and/or problem behavior and assess their readiness for treatment and articulates clinical rationale for recommended level of care.
Reviews and recommends treatment options with clients, including their families, if willing.
Utilizes recognized evidence based therapeutic modalities, such as CBT, DBT, 12-Step, psychoanalytic, motivational interviewing, and stages of change.
Is familiar with Medication Assisted Treatment (MAT) and can objectively discuss options with clients.
Exhibit knowledge of all continuums of care, including admission assessment and continued stay criteria.
Attends treatment team and reviews new client clinicals with treatment team.
Act as an advocate for all clients when working with external providers and speaking on their behalf.
Performs Utilization Review tasks, completes utilization reviews, provides information at the request of other members, and communicates all utilization issues that may compromise client’s treatment immediately to treatment team.
Documents all work in the RCA Electronic Health Record, Avatar.
This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education and Experience:
Master’s degree in Social Work, Education, Psychology, Mental Health Counseling, or another related human services field required.
Licensure as LADC-I, LADC-II, LMHC, LCSW, LPC or LMFT required.
Prior experience in a behavioral healthcare or substance abuse settings serving culturally diverse populations required.
Experience with Electronic Health Record (EHR) preferred.
Excellent verbal and written communication skills required.
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Exceptional analytical and problem-solving skills.
Proven ability to handle multiple projects under pressure.
Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
Understanding of diverse cultures and gender specific issues and the ability to incorporate needs of gender and culturally diverse groups into the clinical interventions.
Understands need for and always maintains appropriate confidentiality when interacting with clients, residents, families, visitors, referral sources and all other contacts.
Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, clients, residents, visitors, families, and referral sources.
Knowledge of ASAM criteria, dual diagnosis and experience working with the eating disorder population.
Customer Service: Demonstrates concern for meeting internal external customers’ needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analysis, searches for best solutions; responds quickly on new challenges.
Communication: Comfortable using a broad range of communication to different audiences in diverse solutions.
Collaboration: Demonstrates ability to work in collaboration with other professionals and leaders across several disciplines, ability to motivate treatment team towards discharge planning when appropriate and obtain recommendations for ongoing treatment
Project Management: Coordinates the diverse components of the projects by balancing scope, time, cost, and quality.
Time Management and Organizational Skills: Displays ability to work with a diversity of clients with various needs at various stages of life while adhering to all state and federal guidelines.
Work Environment: This job operates in Outpatient, corporate professional office space, or possibly home office environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected
Location: King of Prussia, PA, In-state Outpatient Office location (MA, MD, NJ, PA), remote work possible.