Quality Control Analyst
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Quality Control Analyst

Conshohocken, PA

Summary

This position provides support in our Conshohocken facility by providing quality assurance and control. The Quality Control Analyst is responsible for all material shipped out of the Chemalloy Plant. The Analyst will certify all material issued by Chemalloy to either the customer specification or Chemalloy’s standard specification. When material is found to not meet with the specification, it is the responsibility of the analyst to get to the root cause of the issue. The analyst coordinates with the production and shipping departments regularly with regard to future orders being shipped. Analyst will be cross-trained in all Quality Roles acting as a back-up when needed.

Responsibilities

  • Using excel shipping log, add orders from the customer order log.
  • Collect travelers from different warehouses that contain the information for completed orders.
  • Using those travelers input data into the shipping log.
  • Using the shipping log, print out worksheets for customers’ orders.
  • Ensure that all chemical properties have been properly satisfied. If there is an issue with any of these properties, notify the Quality and Plant Managers to come up with a resolution.
  • If there is no issue, look up the lot number and size of the product in the Access database.
  • Use the tools in the database (Physical Pallet Selection/Average Form) to come up with a composite number for the sieve analysis testing, density and flow.
  • Using the tools in the database also assure that all pallets meet the customer specification by inputting the code number required into the top of the form.
  • After all results are verified as being in specification, proceed to the process of generating the certificate of analysis.
  • If there is an issue with sizing report discrepancy to the Quality and Plant Managers. Act as a liaison between the Quality, Production and Warehouse Staff to pick a product suitable for the customer.
  • Using the word template in conjunction with excel shipping log, populate all the fields necessary to complete the COA.
  • Once COA is completed, initial shipping log line containing the order. This will highlight the line yellow and let other users know the order is complete.
  • In the case we have material but it doesn’t meet the customer specification, the Quality Control Analyst will prepare a deviation for that customer. The deviation will be signed by the Quality and Plant Managers before being forwarded to the Sales Coordination Team for customer approval.
  • Once approved, Analyst will file the deviation and ensure its’ recording in the database.
  • Quality Analyst will act as the Quality Liaison in the event the Quality Manager is unavailable.
  • In the event Quality Manager is unavailable, Analyst will work closely with Plant and Production Managers on issues concerning Quality.

Qualifications

  • High School Degree (Required); some College (Preferred). 
  • 3 to 5 years' experience in a manufacturing setting.
  • Computer Skills: Proficient in Microsoft Office Products including Excel, Access and Word.

  • Strong communication skills, including the ability to explain and teach methodologies. 
  • Experience working in a Lab setting. 
  • Experience with ISO:9001 or another quality management system.

Competencies

Communication: 

  • Cultivates a culture of openness in information sharing. Manages others’ expectations appropriately, and proactively communicates any potential problems or roadblocks. Effectively feeds information upward and rarely leaves other flying blind or unaware of important updates.
  • Encourages open communication, cooperation and the sharing of knowledge. Remains open-minded and willing to entertain others’ ideas. Builds trust through regular, open and honest communication. Demonstrates candor and level-headedness in all business dealings.
  • Listens actively and always responds in a respectful tone. Engages appropriately when in disagreement and pushes back respectfully and in a spirit of goodwill cooperation. Speaks persuasively and convincingly but is not afraid to say, “I don’t know” and research an answer.

Dependability: 

  • Takes personal initiative and exhibits self-motivation without supervision.
  • Exhibits a decisive ability to translate organizational goals into personal action and efforts that move the organization forward.
  • Demonstrates a “can do” approach that emphasizes solving problems rather than finger pointing.
  • Exhibit flexibility in cross training, learns new practices quickly and adjusts to changes in assignments and working conditions.
  • Exhibits consistency and reliability and produces dependable work results. Completes work with accuracy, thoroughness and attention to detail.

Teamwork: 

  • Regularly looks for common ground and encourages collaboration among team members. Welcomes positive confrontation rather than sweeping things under the rug.
  • Builds consensus via shared decision making. Fosters a sense of shared accountability and group responsibility.
  • Celebrates successes and recognizes and appreciates others’ contributions.
  • Confronts problems head-on but in a firm and constructive manner.
  • Creates a work environment based on inclusiveness, welcoming others’ suggestions and points of view.

Professional and Technical Knowledge: 

  • Demonstrates a command and thorough knowledge of the position in all of its dimensions. Has and applies the knowledge and skills necessary to effectively perform all aspects of the position.
  • Maintains and grows critical knowledge or skills that meet high industry standards. Embraces technological changes and keeps up to date on developments within specialty.
  • Embodies our organization’s core principles of fostering a greater sense of respect, dignity, and professionalism in the workplace.

Innovation: 

  • Examines the root cause of problems and suggests effective solutions. Fosters new ideas, improves processes, and suggests better ways to do things (cost and/or operational efficiency).
  • Demonstrates an ability to think “beyond the box”. Continuously focuses on improving personal productivity to create higher-value end results.
  • Customer Focus
  • Demonstrates total commitment to outstanding customer service. Provides knock-your-socks-off service that consistently exceeds client expectations.
  • Regularly exhibits creativity and flexibility in resolving customer issues. Remains customer-oriented, flexible, and responsive to last-minute changes in plans.

Work Quality: 

  • Establishes measurement tools and yardsticks for continuous process improvement, and adjusts regularly to accommodate changing circumstances.
  • Views quality as the single most essential element that allows our company to compete effectively and differentiate itself from the competition.
  • Establishes priorities, manages time, and organizes resources effectively in order to complete assignments on time and according to specifications while producing the expected quantity of work results.
  • Demonstrates resourcefulness and competent judgment (the ability to differentiate between decisions that can be made independently and those that should be escalated.
  • Exhibits consistency and reliability and produces dependable work results. Completes work with accuracy, thoroughness and attention to detail.
  • Demonstrates best practices and finds an appropriate balance between quality and quantity.
Productivity:
  • Consistently meets or exceeds productivity benchmarks and sustains peak performance.
  • Plans resources and timelines effectively, and consistently adheres to deadlines and production benchmarks.
  • Regularly identifies streamlining measures that eliminate or reduce system redundancies. Strictly adheres to our program values of risk reduction, timely incident response, liability minimization and loss control.
### Work Environment

Safety and Risk Management Responsibilities: Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.

The noise level in the work environment is usually moderate

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. Occasionally required to climb or balance; stoop, kneel, crouch or crawl. Must lift and/or move 50 lbs.

Travel

None.

Reports to: Quality Control

Compensation: TBD

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